Shipping policy
Shipment processing time
All orders are processed within 1-3 Business Days.
(excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Due to a high volume of orders or USPS, there might be potential delays.
Shipping rates and delivery estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
- (United States shipping only) USPS shipping carrier
|
Expedited |
0lb–1lb |
$9.00 |
|
Expedited |
1lb–5lb |
$16.00 |
|
Standard |
$80.00 and up |
Free |
|
Standard |
0lb–5lb |
$8.00 |
|
Standard |
5lb–70lb |
$20.00 |
Shipment to P.O. boxes or APO/FPO addresses
2015 W Western Ave
Ste 333 PMB 1034
South Bend, IN 46619
United States
Shipment confirmation and order tracking
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@mothaearth.com with your name and order number, and we will look into it for you.
Customs, duties, and taxes
Customize the following: Motha Earth Health and Beauty Supply is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Customize the following: Motha Earth Health and Beauty Supply is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
No international shipping at the moment.
Returns Policy
For more information, email support info@mothaearth.com or https://mothaearth.com/policies/refund-policy